Return Policy Page
Freshco360 Limited allows you 5 days to return a product that you are not satisfied with. Your right of return starts from the moment your order is delivered. You can return the product to us within this time frame, at your own expense, with your invoice and a completed and signed returns coupon.
We request that you send us the merchandise by registered post and that you purchase insurance with your carrier for the value of the merchandise. This is necessary should they lose or damage the goods. Shipping fees remain the customer’s responsibility.
The present right of return only applies to products that are returned in their original, complete condition. Any product that has been damaged, is not in its original packaging, or has packaging that has been worn beyond simply opening the product, will not be refunded.
Perishables cannot be returned or refunded.
REIMBURSEMENTS AND EXCHANGE:
If the product is returned within 7 days of its delivery, the User will be reimbursed via the same payment method as was used initially.
Who We Are!
"Welcome to FreshCo, where a passion for fresh, locally-sourced food unites farmers and food enthusiasts. We believe in more than just transactions; we‘re fostering a community that appreciates the journey from farm to table. Through our platform, farmers find a direct path to eager consumers seeking quality raw foodstuff. Join us in this culinary adventure, where every purchase supports local farmers and brings the essence of freshness to your home. FreshCo is not just a marketplace; it‘s a celebration of flavours, a connection to the roots of our food, and a commitment to a sustainable and vibrant food ecosystem. Come explore, connect, and savour the difference with us!"
